Support for every Hanse chamber
Hanse supports every chamber it has built since 1993. When an original part is no longer made, Hanse offers an upgrade or retrofit instead.
Parts
Hanse chambers are built from industry-standard components, from Watlow, SMC and other makers, rather than proprietary parts, so parts are available worldwide.
Manuals and documents
Manuals, software and technical documents for Hanse chambers are in our downloads, and articles on chamber operation, troubleshooting and day-to-day use are in the knowledge base. Common questions are answered in the FAQ.
Preventive maintenance
A HALT chamber needs regular actuator service, seals, filters and valve checks. Maintenance is inexpensive when it is scheduled, and expensive when it becomes a breakdown in the middle of a production screen. The detailed steps for your chamber are in its manual, such as the VTC Series Manual.
Calibration
Hanse does not calibrate chambers directly. Hanse works with calibration labs near you. Calibration is typically annual, or as often as your quality system or the standard you test to requires. Separately, Hanse verifies the chamber’s independent over/under-temperature safety limit. That is not a calibration: it is a check that the limit reads correctly and that, when it trips, it stops the chamber properly.
Upgrades when parts are obsolete
When a controller, vibrator or LN2 valve on a Hanse chamber is no longer made, Hanse offers an upgrade or retrofit. Upgrades and retrofits lists what an upgrade can include, from a Watlow F4T controller with ChamberCore to a vacuum-jacketed proportional LN2 valve.
Training
Hanse trains operators on the chamber and on ChamberCore, Hanse’s control software. For a deeper grounding in test methods, see our seminars and reliability engineering training.
Where we support you
In the US, Hanse supports customers directly. Outside the US, Hanse supports customers through its sales representatives: find the rep for your country.
Frequently asked questions
Do you support older Hanse chambers?
Yes. Hanse supports every chamber it has built. Where an original part is no longer made, Hanse offers an upgrade or retrofit instead.
Does Hanse calibrate chambers?
Not directly. Hanse works with calibration labs near you. What Hanse does check is the chamber's independent over/under-temperature safety limit: not a calibration, but a verification that it reads correctly and that, when it trips, it stops the chamber properly.
How often should a HALT chamber be calibrated?
Typically once a year, or as often as your quality system or the standard you test to requires.
What maintenance does a HALT chamber need?
Actuator service, seals, filters and valve checks. Schedule them: maintenance is inexpensive when it is planned, and expensive when it becomes a breakdown in the middle of a screen.
Do you support chambers outside the US?
Yes, through Hanse's sales representatives.
Tell us about your chamber
Send us the make, model and serial number if you know it, and what you need: parts, maintenance, calibration, an upgrade or training.